Service rates do not include any replacement parts or items needed for service tasks

Travel Fee (50km limit)

  • NZ$55 +GST
  • No travel fee incurred for remote internet support task/jobs
  • No travel fee is charged once any work has commenced with a minimum of 1-hour charge
  • A travel fee will be applied to any job is cancelled without one hour notice before the task/job appointment
  • Tasks less than 15 minutes onsite (i.e., mains power cord replacement) will incur a travel fee instead of an hourly charge plus any items supplied

General Service

  • NZ$110 +GST per hour
  • Charged in 15-minute increments
  • Booking in advance by at least 6 hours


Urgent Service

  • NZ$160 +GST per hour
  • Charged in 15-minute increments
  • No booking required, focused on urgent or after-hours support


Project service

  • NZ$80 +GST per hour (single tasks over 4 hrs in duration)
  • Charged in 15-minute increments
  • Booking in advance by at least 7 days
  • Pricing designed for long tasks like full business setups and project management
  • Note regarding non-priority service, other general / urgent tasks will be actioned if required without prior notice.